End User License Agreement (EULA)
End User License Agreement (EULA) for Phoenix Home Cleaning
Effective Date: July 7th, 2024
1. Introduction
This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "you") and Phoenix Home Cleaning ("Company," "we," "us," or "our") governing your use of our cleaning service platform (the "Service"). By accessing or using the Service, you agree to be bound by the terms and conditions of this Agreement.
2. License Grant
Phoenix Home Cleaning grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal use in accordance with this Agreement.
3. Restrictions
You agree not to:
- Use the Service for any unlawful purpose.
- Modify, adapt, translate, or create derivative works based on the Service.
- Reverse engineer, decompile, or disassemble the Service.
- Remove any proprietary notices or labels from the Service.
- Use the Service in a manner that could damage, disable, overburden, or impair our servers or networks.
4. Intellectual Property Rights
All intellectual property rights in the Service, including but not limited to copyrights, trademarks, and trade secrets, are owned by Phoenix Home Cleaning. This Agreement does not grant you any rights to use our trademarks or other intellectual property.
5. Privacy
Your use of the Service is also governed by our Privacy Policy, which can be found at [Insert Privacy Policy URL]. By using the Service, you consent to the collection and use of your information as outlined in the Privacy Policy.
6. Termination
We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason whatsoever, including if you breach this Agreement. Upon termination, your right to use the Service will immediately cease.
7. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Phoenix Home Cleaning does not warrant that the Service will be uninterrupted or error-free.
8. Limitation of Liability
In no event shall Phoenix Home Cleaning be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
10. Changes to this Agreement
We reserve the right to modify this Agreement at any time. We will notify you of any changes by posting the new Agreement on our website. You are advised to review this Agreement periodically for any changes. Changes to this Agreement are effective when they are posted on this page.
11. Contact Information
If you have any questions about this Agreement, please contact us at:
Email: contact@phxhomecleaning.com
Straight Answers: Unleash Your Questions
What cleaning services do you offer?
We offer three hardcore cleaning services: Surface Slayer (Basic Cleaning), Total Destruction (Deep Cleaning), and Fresh Start Overhaul (Move In/Out Cleaning). Each service is designed to obliterate dirt and grime with eco-friendly, efficient solutions.
Are your cleaning products eco-friendly?
Absolutely. We use powerful, eco-friendly products to ensure your home is not only spotless but also safe for your family and the environment. Additionally, we aim to minimize plastic usage by opting for reusable and biodegradable materials whenever possible.
What should I expect after I schedule my booking?
After scheduling, our team will reach out via email to discuss the specifics of your job. This ensures we are fully prepared to meet your needs and deliver an exceptional cleaning experience.
What should I expect during a cleaning?
Expect a relentless clean! Our team will thoroughly clean every specified area, leaving no trace of dirt behind. Each service is tailored to meet your unique needs and ensure complete satisfaction.
Do I need to be home during the cleaning?
No need to hover! You can be home to let our team in or provide access instructions if you won’t be around. We know your time is valuable, and our trustworthy, professional crew ensures you can focus on what matters most without worrying about the clean. Rest assured, you’re in good hands with Phoenix’s finest.
How do you determine pricing?
Pricing is dynamically based on square footage and the duration of the job. Our transparent pricing ensures you know exactly what you’re paying for, with no hidden fees.
What if I need to reschedule or cancel?
Life happens. If you need to reschedule or cancel, simply contact us at least 24 hours in advance. We’ll work with you to find a new time that suits your schedule.